Shipping Policy
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
| Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (EU) | 7-12 business days | Free on orders over €50 / €5 flat rate |
| Express Shipping (EU) | 3-6 business days | €15 |
| International Shipping | 10-20 business days | Calculated at checkout |
Delivery times are estimates and may vary due to customs, weather, or courier delays.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to check the delivery status on the carrier’s website.
Customs & Duties
International customers are responsible for any customs duties, taxes, or fees charged by their country.
Incorrect Address
Please ensure your shipping address is accurate. Qiywoe is not responsible for orders shipped to incorrectly provided addresses.